How to Contact Social Security

Contact Social Security

So, you need to contact the Social Security administration and the sooner the better. The only problem is that you're not sure of exactly how to contact them, make your experience as good as it can be and get your answers as quickly as possible. Whether it is to apply for a retirement benefits program, disability or a replacement Medicare card, not being able to contact the Social Security Administration when you need to can be incredibly frustrating and possibly even become problematic. The good news is that there are several options for contacting the Social Security Administration and all of the options are very simple, most cost you absolutely nothing and they are all easy to do.

Online services

Depending on what exactly you plan to contact them about, you may not even need any actual contact information at all. The website for the Social Security Administration will allow you to do some things online, rather than calling or going into your local Social Security Office. In order to find out if what you need to do or know can be done or found out online, all you have to do is go to Once you are at the Social Security Administration homepage, you will see a rectangular box that says "Online Services." If you click on those words, it will take you to a list of options for online services. This list includes links to apply for Social Security benefits, get your Social Security Statement, apeal a decision, find out if you qualify for benefits, estimate future benefits, get a letter saying that you do not receive benefits and block electronic access to your information. There are also three other buttons that say "If you get Social Security benefits or have Medicare you can...", "If you get Supplemental Security Income you can..." and "Services for businesses, governments, payees and third parties." If what you need qualifies as any of the things listed, simply click the link and following any instructions found on the next page.


If what you need was not found on the list of online services, you should return to the homepage ( If you just have a question that you need answered, there is a link just below the "Online Services" button that says "FAQs." If you click on that link, it will take you to a page with answers to frequently asked questions. These frequently asked questions include "How can I apply for a new or replacement Social Security number card?", "How can I get a benefit verification number?" and "How do I schedule, reschedule or cancel am appointment?". If you read through the list of questions you may be able to find one similar to yours. If you do, click on it. It will take you to a page that should tell you what you need to know.

Phone number, email and address

If you could not find what you need in the Online Services section or on the Frequently Asked Questions page, return to the Social Security Administrations homepage. Scroll to the bottom of the page and you will see a section titled "Items of Interest." The fourth option under that title is "Contact Us." Click on that box. The first section of the following page is titled "Contact Social Security." There are links following that read "Call Us", "Email Us", "Find an Office" and "Write Us." If you click on "Call Us", "Email Us" or "Write Us", it will take you to another page with the corresponding information.